Man I had to go through the same hell on Win­dows 7.
i had the phone for 7 days now, and I am still unable to con­nect it via blue­tooth. i need to do this to be able to sync con­tacts, calan­der and tasks. which using the cable i have to do man­u­ally.
 
other than this annoy­ing bit, the Galaxy s is a great phone

bravoy­all dis­erve a medalll xxxxxxxxxxxxxxx mwa mwaaa want mi number??/?

thanx for shar­ing but have you ever con­sider look­ing at the Galaxy S User Guide

Please have a look at the fol­low­ing pages from the user guide and you will find out how to con­nect your device to the PC easily..

http://galaxys.samsungmobile.com/mobile/html/26_01.html

http://galaxys.samsungmobile.com/mobile/html/26_03.html

I hope you find those pages helpfull

Fahad R. D.

I am run­ning XP sp3, and have had pre­vi­ous strug­gles here to get Kies to work. I thought that those bad old days were behind me. I have never known of such strug­gles to be expe­ri­enced in a com­mu­nity over such a basic piece of soft­ware as Kies. Sadly, I just yes­ter­day went through installing the lat­est upgrade of Kies and now I have gone back to the bad old days when Kies did not work. I am unable to back up my con­tacts, cal­en­dar etc. The move to upgrade was brought about by me being noti­fied by Sam­sung that I should upgrade the phone’s ker­nel soft­ware, but first back-up your crit­i­cal files. When I went to back these up, I was told that I should upgrade to the lat­est ver­sion of Kies first. Obe­di­ently doing so, things that worked before now do not. At this stage, on no account would I risk upgrad­ing the ker­nel.
 
The moral of the story as far as Sam­sung soft­ware is con­cerned “if the bits of soft­ware you need to work, works, don’t change any­thing”.
Sam­sung should be pub­lish­ing a list of known issues and prob­lems with Kies and the Galaxy ker­nel so that at least we would be in a clearer pic­ture as to whether or not to install an upgrade.

I also have the same prob­lem. I tried in so many ways read the man­u­als and the com­ments from other users, their ideas but could not con­nect it. When I con­nect to the PC, my PC is Win­dow 7, 32 bit, the kies always tells that the dri­vers instal­la­tion is not suc­cess­ful. I went to the mass stor­age too,But it does not appears the data of the SD card. Is any­body thereto solve my prob­lem, I would thank the gays.

Sam­sung, what a third class kies soft­ware you pro­duced and gave ten­sion to your cos­tumers. Why your kies does not work in the com­put­ers. I loosed my two days in kies and upgrad­ing but noth­ing has been changed.

Ok Folks – Here is an update from my last post. I since made sure that all the nec­es­sary Win­dows updates for XP Sp3 have been loaded and work­ing and that my sys­tem is cleaned up – defrag etc. -Quite a job. Then sud­denly Kies is work­ing bet­ter than ever. So there is another moral – if you’re game to work with Kies you must keep your sys­tem – what­ever it is – up to date and clean as well.
Good luck.

Hi Folks – Here is an update on “Kies in my life”. From the above post (Jan 5) you will see that I finally got Kies work­ing. I decided to take advan­tage of the sit­u­a­tion and so backed up as much of my data on the Galaxy as Kies would allow and then UPGRADED the Galaxy to FROYO. I am pleased to report that the upgrade went with­out a hitch and with no loss of data. The upgrade via Kies went like clock­work. Just a note to say that when the upgrade was com­plete Kies rebooted the phone – this took some time to com­plete (say at least ten min­utes) so be patient don’t touch the phone dur­ing this com­ple­tion stage – for me it was the longest ten min­utes I have expe­ri­enced for some time.
It ia cir­tainly worth the upgrade to FROYO. The Galaxy seems to be more reli­able in a Kies envi­ron­ment and there seems to be added func­tion­al­ity in Kies with phones run­ning FROYO.
Good luck.

I just installed Kies which I think gave me the dri­vers I needed but unsure exactly on that.
Basi­cally con­nect the phone to the lap­top with USB cable (ensure you have changed the set­tings so you have to choose what hap­pens when you attach the phone to the lap­top each time – eg “ask on con­nec­tion” in set­tings – USB set­tings). Con­nect to the lap­top and don’t click on Kies or Mass Stor­age when it asks you, just can­cel out. Then go to set­tings – wire­less & net­work – teth­er­ing. Then click on USB teth­er­ing. My lap­top is now con­nected over my phone as I type….

Hi
I read your instruc­tions above and i still couldnt get through. My phones MTP Appli­ca­tion still crashes as i con­nect my USB cable and to my mobile and the com­puter. Please help me out with a bet­ter solu­tion, if you can asap. Thanks

Thx for the guide. Worked per­fectly for me.

oh wow you genius thank you!!! What a pallava!!

mine does noth­ing AT ALL when i plug the USB in… it just charges, thats it, full stop. what a joke for such an expen­sive phone. FML

Natalie, there’s a lot going on here any of which could cause your prob­lem. Can you tell us a bit about what your enivi­ron­ment is – oper­at­ing sys­tem etc.

I have the same, just how Natalie described – when I plug the USB in my mobile just charges… but my com­puter does not react…
I’ve really no idea what to do Could you help me?
I have Win­dows 7 64-bit.

Do you have any com­muica­tion between either the com­puter and the phone (com­puter will recog­nise the phone and ask you for an action, or you will see the phone as an icon as part of your comuter resources), or com­mu­ni­ca­tion between the phone and the com­puter (phone will say  on its screen that it is in comu­ni­ca­tion mode (via Kies or data etc)?

No, my com­puter doesn’t recog­nise the phone – that’s the prob­lem. When I plug in, my phone starts to charge bat­tery but my com­puter doesn’t react – as if I didn’t con­nect the phone (or any other device). And it’s not vis­i­ble as part of com­puter resources (my com­puter doesn’t ask for action so I have to enter ‘My com­puter’ every­time I con­nect a device).
BUT some­thing strange hap­pened ONLY twice while con­nect­ing the phone via USB (I tried many times) – there was a mes­sage on the screen that there was some prob­lem with the phone (error) and installing dri­ves failed…

It sounds like there is a prob­lem with the dri­vers. Are you run­ning the lat­est ver­sion of Kies? If not down­lowd from the Sam­sung site and install onto your com­puter (it should include the lat­est dri­vers) and then try con­nect­ing. It would be unlikely that there is a prob­lem with the soft­ware on your phone – but….if the lat­est ver­sion of Kies does not work, then per­haps call Sam­sung sup­port and bring them into the loop.

Yes, I have the lat­est ver­sion of Kies…
I think I just have to visit Sam­sung ser­vice – maybe they’ll find what’s going on.
Thanks for try­ing to help me

guys, I don’t have the ‘USB Set­tings’ on my galaxy S. I go to set­tings -> about phone and I have the fol­low­ing options:
sta­tus
bat­tery use
legal infor­ma­tion
sys­tem tuto­r­ial
model num­ber
firmware ver­sion (2.2)
base­band ver­sion
ker­nel ver­sion
build number

thanks allot for informayion.it works with first time on Win7 WITH HALF OF THE STEPS U RECOMMENDS n very fast to change files……………..GREAT”

At ser­vice they had to… put in new moth­er­board… into brand new phone… no com­ments. <3 Sam­sung =]
Every­thing works now. Finally

edu giansante – i have this prob­lem too. did you find a way to locate ‘USB Set­tings’?
 
 

Absolute ledgend,finally got kies and sgs to work together after days of mess­ing round with devices!! much appreciated!!

plz help me , when it’s conected my on my pc pop-up win­dow isn’t  appearing

actu­ally, its very easy to fix, maybe for newer ver­sion of sam­sung galaxy, the USB set­ting is changed
http://galaxys.samsungmobile.com/mobile/html/26_01.html
http://galaxys.samsungmobile.com/mobile/html/26_03.html
The above link men­tion loca­tion is incor­rect.
It should be Set­tings → Wire­less and net­work → USB set­tings → Mass stor­age / Ask on con­nec­tion.
I also spend a day to fig­ure out this stu­pid issue

edu giansante & tim- i had the same prob­lem. i solved it by check­ing ‘Set­tings -> Appli­ca­tions -> Devel­op­ment -> USB debug­ging’ and then recon­nected to PC with Kies running.

I just went to settings/USB set­tings and enable Mass stor­age. Didn’t install any dri­vers.
 
Android 2.2
 

edu giansante and Tim, if you are using Froyo 2.2 on your galaxy, then the usb set­tings can be found under Set­tings ->Wire­less and Net­work and not under the phone set­tings as you have in Eclair or ear­lier ver­sions of Android.

Unfor­tu­nately, I have the same prob­lem as Natalie and Jon. I am cur­rently con­nect­ing my galaxy to com­puter just for charg­ing pur­poses and my 16Gb inter­nal mem­ory and 16gb exter­nal mem­ory disks are not func­tion­ing. Things have grayed out for my exter­nal mem­ory card and the total and avail­able spaces are always show­ing as unavail­able. Because of this I am not able to down­load many apps and cam­era is com­plain­ing to turn off the usb stor­age to use it. Although, I man­aged to do it few times and made inter­nal card mem­ory and cam­era to work, restart­ing my mobile will tak­ing back to the issue again. There is no change in exter­nal mem­ory though. And ofcourse I am not able to suc­ces­fully con­nect Kies new ver­sion since my first suc­ces­ful connection.

I am using the singpore ver­sion (DXJPE) of galaxy in New Zealand though.

Any help would be appreciated.

Kies has cost me four days of my life try­ing every­thing to get it to work with Galaxy S and still no joy.
What a piece of crap to asso­ciate with what is sup­posed to be high end tech­nol­ogy!
So dis­ap­pointed with this Sam­sung purchase.

I am giv­ing up. Stu­pid Sam­sung Galaxy S is use­less. It charges via USB on Win­dows 7, but it is an unknown device before or after Kies. Why didn’t Sam­sung at least test it? Win­dows can­not find dri­vers for it. This is an unsup­ported piece of hard­ware and ATT or Sam­sung will not solve it. This is the last time I buy a Sam­sung phone. The sales­man rec­om­mended it as the best, but all it is good for is mak­ing calls. None of the direc­tions given, includ­ing for the Froyo upgrade, are any good. How can I upgrade if Win­dows doesn’t even rec­og­nize it?

Galaxy-Trash
My Son runs Kies under Win­dows 7 with his Sam­sung Galaxy S run­ning the Froyo upgrade. He says that he has had no prob­lem get­ting every­thing to work. I would look at your Win­dows 7 instal­la­tion, includ­ing updates and also the poss­abil­ity of a faulty Mobile – a phonecall to Sam­sung can answeer that.
Good luck

You all should have bought a HTC then!! No prob­lems con­nect­ing to the PC.

I have a Sam­sung Fas­ci­nate Galaxy S I500, the only thing this bril­liant junk will do is work like a tele­phone and will let you text occa­sion­ally, will not con­nect to pc even when talk­ing to online help, using sam­sung pc stu­dio doesn’t help, i have win 7/64 pro

Hey for win­dows 7 users its almost the same procedure,

(with­out the usb cable con­nected)
1- Go to set­tings
2- About Phone
3- USB set­ting
4- Select Mass Stor­age
5- Con­nect usb cable
6- It will tell you its con­nected, go to the top of the screenn to drop down the menu of Ongo­ing and select usb con­nected, there is a but­ton that says turn on USB stor­age, hit it and you good.

THANKS JC

Sam­sung GS I9000 is GREAT no prob­lems no need of KIES, dri­vers or any upgrades. A hell of a lot of games and apps. If it wasn’t for no flash it would be the best phone i’ve had. B REAL no mat­ter what you have you will always want some­thing bet­ter but learn to live with something.

I am try­ing to down­load music onto my Galaxy but it will not con­nect to my pc, i have fol­lowed the instruc­tions above and in the book­let but still noth­ing…. please help

Has any­one tried using the free desk­top app from ver­i­zon?  Its a big bloated piece of crap that took over an hour to import all my media, but at least I can get files back and forth.  With­out VMM, Win­dows 7 rec­og­nizes you plugged in the phone with a “usb con­nect sound”, but there is no way to access the inter­nal card, it just charges the phone.  This is most likely on pur­pose to ‘force’ you to use their VMM to temp you to hit the ‘Shop’ button……..

Went here and found the desk­top app
http://www.verizonwireless.com/vmm

This is the direct link:  (Scroll to the bot­tom once you get there to see the desk­top app)
http://products.verizonwireless.com/index.aspx?id=fnd_mediaManager_get

I have the Fas­ci­nate which is basi­cally the Galaxy S with pre-packed apps and a slightly dif­fer­ent look.  So I expect it should work with the Galaxy S as well?  All I can say is it worked for the Sam­sung Fascinate.

When I installed VMM, there was an option to install dri­vers for ”Sam­sung i770″ or ”Sam­sung Other”.  Even­tu­ally it rec­og­nized my phone but only gave 4 options: “Galaxy Tab”, “Fas­ci­nate”, and unfor­tu­nately I can’t remem­ber the other two, but they were names (no num­bers).  Check­ing the web for sam­sung phone i think one was “Captivate”.  

Might be worth a shot…

Ok so it wasn’t that hard after all and noth­ing was done on pur­pose…. Just cyn­i­cal…  and I didn’t need VMM (except to show me how to con­nect my phone).

After con­nect­ing USB, the phone will have a noti­fi­ca­tion.  Open the noti­fi­ca­tion and it should let you “Mount” the card.  I need to do this every time I plug it in…

To Every­one on here with sam­sung issue (I cur­rrently have i-9000):

I can only vouch for what has worked for me, I’ve tried every­thing from re-installing to try­ing to find the device dri­ver online…. I’ve found that win­dows 7, doesn’t like the dri­ver that comes with the Kies soft­ware, so fol­low these steps and let me know how it worked for you.
1. Leave the Sam­sung phone plugged in with the Kies pro­gram open, say­ing con­nect­ing (or at least what I had show­ing)
2. Go to start
3. Con­trol Panel
4. Device Man­ager
5. Click the Arrow for “Portable Devices”
6. Right Click and Update Dri­ver Soft­ware
7. Allow Win­dows 7 to find update via Inter­net
8. Let it does its thing installing new dri­ver
9. Close Every­thing, Open Kies and device found

Again I can only explain that this is what worked for me.

Fol­lowed your instruc­tions as I am hav­ing exactly the same issues you did. I also did just what you did but could still not con­nect the phone. After fol­low­ing your instruc­tions I got stuck when dis­con­nect­ing did not bring up the debug­ging – so what hap­pens now? Have con­nected the phone again but no joy! Thanks for the hope though.

its a fan­tas­tic phone, but it seems too many peo­ple have the same issue, i will be ring­ing sam­sung tomor­row demand­ing it to be fixed, not a happy camper

Help, i just got the Galaxy S GT-19000T and can’t con­nect to my XP pc.
I des­per­ately need to lis­ten to some music. Help…

I just install Sam­sung New PC Stu­dio, and it says to Select PC Sync after USB is plugged but i could not find such option. options are Sam­sung kies, Media… and Stor­age thing only. It detects my phone’s stor­age and medias… it already took me 2 days try­ing but still can’t fig­ure out how… what a waste of time.
A FEW things clear with this phone: IT COST YOU NOT ONLY LOADS OF BUCKS BUT ALSO LOTS OF TIME TO FIGURE OUT WHAT IS SUPPOSED TO BE EASY OR SHOULD I SAY JUST A CLICK OR TWO WITH OTHER BRANDS.

I’ve been read­ing all the above for the obvi­ous rea­son…….. Same prob­lems!
I can con­nect my S2 to the PC ok using the android con­nec­tion option (some­times, it seems very dodgy to me) then I try to sync with WMP. All looks good and it starts to sync with the phone, but after only a few songs sud­denly sync stops and shows the mem­ory bar indi­ca­tor under the con­nected device is full. This hap­pens on both the phone mem­ory and the SD card. You actu­aly see the memery bar fill up! Then WMP then says sync fin­ished remove device……….WTF??? Maybe some kind of con­flict going on with Kies ??? Sam­sung really needs to sort this out fast. I have only just my phone, so there is still time to send it back!!

Guys,
Its sim­ple in Galaxy S GT I9000
Enable USB teth­erng and just con­nect to USB port after install sam­sung keys.
You PC is con­nected.
Enjoy.
Regards,
Najeem

Genius mate. absolute genius u are. The idiot who said fol­low the instruc­tions on the user man­ual needs to take a step back and realise that this just might not work – hence the numer­ous prob­lems users are hav­ing. Clearly there is a con­nec­tion issue with this phone. I have pre­vi­ously con­nected twice to my PC but not for ages and it would not work at all this time. Pre­vi­ous times it just worked ran­domly through repeated try­ing – this time it was not play­ing ball at all. your solu­tion got it work­ing – thanks.

Thank you!
To add to this: Kies won’t con­nect to your phone if you hap­pen to have Launcher Pro installed instead of the default (ugly) app launcher.
Sam­sung really have made a pile of poo out of Kies!

I had to turn off Wi-fi in order to have the USB con­nec­tion rec­og­nized by the phone to my lap­top. After that it mounted prop­erly to Win­dows Vista and now I can trans­fer my music files with any file man­ager software.